🎤 How I Use Informational Interviews To Save Years of My Career

Remote work from a cruise, asking about remote work policy, how’s RTO going?

Hello there 😎 

For those in the US, hope you had a great Memorial Day! I spent my camped out by the splash pad at our local rec center with the kids 🇺🇸🛝 

A few housekeeping items before we jump into today's issue:

First, some personal news: the newest member of my family was born 👶 Theodore, mom, and the rest of the family are doing great.

Second, expect changes to the newsletter soon. I started The Connection in 2017(!) to share reading lists with family and friends. It’s evolved since then (obviously) and it's finally time for a new name, design, and website.

Finally, this past year, I've focused on helping others land a remote job, based on my system I used to land 5 remote jobs in the past 10 years. But in living a Remote Life, there's so much more to cover. What else do you want to learn about? Let me know in the poll below:

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Thanks all! 

Today in 5 minutes or less, you’ll learn how I get the insider details about a company before I apply, potentially saving years of work and heartache. 

Plus, the best links and resources on remote work. You'll learn:

  • 🚢 What it’s like to work remotely for 21 days on a cruise

  • 🦜 How to ask about a company’s remote work policy

  • 👋 Instead of RTO, which talent is just… leaving

Let’s jump in:

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The Power of the Informational Interview

The informational interview is the most invaluable tool in building your career.

Notice: I said career… not just landing your next role.

Yet... most people never bother to do it.

Informational interviews are how you:

  • Bypass applying via job boards everyone else uses

  • Do deep research about what it's really like working at a company

  • Build a robust network who can help you (and you can help) in the future

What is an informational interview?

Informational interviewing is direct conversation (live or written) with current or former employees to gain insider insights about a company. It takes 10x more time than a Google search or using AI, but probably 100x more valuable.

How I use informational interviewing is a 4-step process. I'll break it down for you, plus show you the insider details I got about a company that saved me potentially years of work. Here are the 4 steps:

  1. Start With My "Career Thesis"

  2. Do Deep Research

  3. Learn Before I Apply

  4. Evaluate The Information

Let's dive in:

1/ Start With My "Career Thesis"

You Career Thesis answers two questions:

1/ Where do I want my career in the next 5 years?

2/ What's the next best stepping stone to reach that goal?

Coming up with a Career Thesis requires a separate newsletter 🤓 For now, I'll show you mine to illustrate the point:

In the next 5 years, I want my “side hustle” income to support my family. I want the option to continue working a “w2 job.”

My next stepping stone is Series D or later start-up in the education, creator, or climate tech space with a strong culture of autonomy. I want to be a Principal Growth PM individual contributor, with no direct reports, so I can spend 80% of my time on my role, and 20% of my time building my own business. If I go earlier stage, it should be for a company with significant brand recognition. My urgency is low - I don't need to jump into an opportunity that doesn't excite me.

With my Career Thesis defined, I compile a list of 10-15 companies. I ask myself:

  • What companies have interested me for a long time?

  • What industries am I interested in? What are great companies in that space?

  • What industries do I have experience in? What are great companies in that space?

2/ Do Deep Research

With my list of companies, I start doing deep research. High-level here's the information I start gathering:

  • Industry

  • Location (great if remote, OK if not)

  • People (currently or previously worked there)

  • Mission

  • Products

  • Customer

  • Competitors

  • Challenges

  • Product

Traditionally, I use Google, LinkedIn, and Crunchbase in my research.

But more and more, you can use AI to get you 80% of the way there in a few minutes.

Looking to speed up your research? Use the Research Database I built for my clients that saves them ~3 hours per week. Just share the newsletter with 3 friends with your unique referral code. Once they do, I’ll send over the Research Database.

Here’s the link to your unique referral code: https://newsletter.remotelifeos.com/subscribe?ref=PLACEHOLDER

Now, the magic really happens when you start digging into people.

I list people whom I find interesting and want to talk to. In my example, I narrowed down on a Creator Economy company and found 5 such people. Then I Google them, review their LinkedIn profiles, and try identifying one common thread we might have together.

Once that’s done, I’m ready to reach out.

3/ Learn Before I Apply

With my list of people to reach out to, I have one goal:

Learn as much about the company before I apply. I want the real talk, the stuff you'd never uncover from a vanilla LinkedIn post.

In other words: I want people to spill the tea.

taylor swift tea GIF

But first, I have to get their attention.

Here's an example script I use:

Hi [Name], I'm [role] at [company]. I saw [something we have in common or of interest].

I'm thinking about next steps in my career and am considering [company].

Do you have 30m to chat about your experience there? IMO, you'd be the best person to speak to (leadership + used to work there + building your own company & product now).

Let me know if that's okay. Happy to suggest times and can work around your schedule. TY!

Here is what that looked like in practice:

Second, I follow up on my messages. I expect 80% of these messages to require at least one follow-up. I call this being "pleasantly persistent." I might say:

Hi [Name], just a follow-up here :) I know you said you were traveling, so if now not a good time, happy to check-in when more convenient for you). Safe travels!

The key is to persist... but always be polite. There is never an excuse to be rude. Always give them an "out".

What it looks like in practice:

With my informational interviews for this Creator Economy company, I had a 60% response rate - more than enough to get the inside scoop. 

4/ Evaluate The Information

When you are open, honest, and genuinely curious, people are happy to share things they’d never share publicly. Some of the things I learned:

The Upsides of this Creator Economy company

Growth. The business is growing. Not as rapidly as before, but steadily. The unit economics make sense.

Pride. Customers are incredibly engaged and super fans of the product

The Downsides of this Creator Economy company

I wouldn't suggest going there as a Growth person (in fact, told another one of my good friends who asked the same a few weeks before you reached out).

Under the prior VP and CPO, it was tough to succeed at all. They had little understanding of Growth, didn't invest or care to invest much there. A lot of toxicity (many former Microsoft and Amazon folks who brought a weird culture).

It was also a low-volume product that is heavily Web. Wasn't a great opp at the time to drive significant impact across multiple growth areas because you didn't have enough sample. 

You only uncover this kind of detail with informational interviewing.

Armed with this information, I revisited my career thesis:

In the next 5 years, I want my “side hustle” income to support my family. I want the option to continue working a “w2 job.”

My next stepping stone is Series D or later start-up in the education, creator, or climate tech space with a strong culture of autonomy. I want to be a Principal Growth PM individual contributor, with no direct reports, so I can spend 80% of my time on my role, and 20% of my time building my own business. If I go earlier stage, it should be for a company with significant brand recognition. My urgency is low - I don't need to jump into an opportunity that doesn't excite me.

Based on what I learned from the informational interviews, and because I wasn’t in a rush, I slowed down any conversations about applying for an open role.

Conclusion

Through the informational interviewing process, I saved myself weeks of work in applying, prepping, and interviewing with this company. (And potentially years of my life by working at the wrong company at this point in my career).

If my situation changes in 6-12 months, I can revisit this decision. When I do, I'll have a wealth of information already at my fingertips, and people to reach out to who can put me on the inside track.

That's the power of the informational interview.

🌏️ Best Remote Work Links This Week

That’s a wrap. See you next week 👋

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